Contact Us

Our customer support team is on hand to help with questions, account-related issues, technical concerns or general feedback. Whether you need help with registration, KYC, deposits and withdrawals, or a site fault, we’ll respond promptly and guide you through the next steps. Contact the team through email, phone or the in-site help form for a fast, practical response tailored to players in the United Kingdom.

Department	Contact
Customer support	[email protected]
General enquiries	[email protected]
Affiliate enquiries	[email protected]
Phone	+44 20 7946 0821
Working hours	Mon-Sun, 09:00-23:00

Typical response time is within 24 hours for email enquiries. For urgent account or payments problems, use the phone number during working hours for faster handling. Please have your account ID and proof of identity ready when contacting us to speed up verification or payment queries.

Email Support

For detailed requests, account queries or where documents are needed, email is the preferred contact method. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any relevant account information. Providing this from the outset helps us process your case faster and avoids unnecessary delays.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0066cc;color:#fff;padding:10px;border-radius:4px;border:none;cursor:pointer;font-size:15px;">Send message</button>

Response Time

Our support team aims to respond promptly. Most enquiries are answered within one business day, while more complex matters, such as verification checks or payment investigations, may take longer depending on the issue and third-party processes. Contact us and we’ll keep you updated throughout the investigation until your matter is resolved.

Feedback

We welcome your feedback, suggestions and ideas to improve the site. Please tell us what works well and what could be better; every comment is read by our team. We carefully review submissions and use them to refine features, promotions and the overall user experience. Your input helps us make the site clearer, fairer and more enjoyable for everyone.